Director of Operations

Southeast Kentucky Chamber of Commerce
Job Description

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Director of Operations

Full-time – 40 hrs / Exempt

President & CEO

1-week paid vacation after 1-year of service, 2-weeks paid vacation after 2-years.
6 sick days per year accumulated at one half-day per month.
Simple IRA retirement plan available after 1-year.
Health, dental, vision, life insurance, short-term disability benefits available.

Serves as the assistant administrator of the organization.

Director of Operations manages communications, programs, and events

  1. Prepare for and help to execute all Chamber events by coordinating venues, caterers, speakers, preparing program materials, and maintaining records
  2. Provide quality assurance for the planning, setup, and execution of events.
  3. Responsible for the creation and coordination of all marketing materials for events and programs. including media releases to press partners.
  4. Develop and create electronic communication to volunteers and event registrants.
  5. Track and manage financial results of events.
  6. Manage all social media for the Chamber.
  7. Responsible for design, composition, and mailing of membership correspondence.
  8. Manage, update, and maintain chamber sites including events, photos, news, and other content.
  9. Assist President/CEO in organizing volunteer committees. Plan meetings, organize committee functions, develop and train new volunteers, and provide resources to the committees.
  10. Act as project manager for special projects and tasks to improve the organization. This includes projects to increase efficiency, add resources, and add to the relevancy of the Chamber.
  11. Act as an additional liaison for the Chamber at events and other functions allowing the Chamber to cover a larger area through physical representation.
  12. Keep minutes of committee meetings. Maintain all minutes for each fiscal year.
  13. Serve as Director of Patton Leadership Institute including setting agenda, speakers, venue, communications with class and other necessary functions.
  14. Other duties as assigned.
  1. Passionate about the Chamber’s mission
  2. Proven experience in a leadership position in private industry, non-profit organization, foundation, or government agency
  3. Bachelor’s Degree is required
  4. Experience with photo editing and/or design software strongly preferred
  5. Track record delivering superior results, garnering respect, building consensus, and assuming leadership roles
  6. Success in roles requiring execution of multiple tasks while responding to multiple priorities
  7. Proven ability to work with efficiency, flexibility, and good humor
  8. Demonstrated ability to build and maintain relationships with a wide array of people – junior and senior, for-profit and nonprofit, and from diverse backgrounds
  9. Operates with excellence in mind in all matters, with the confidence to defend/debate ideas with an attitude of service
  10. Outstanding communication and interpersonal skills are essential
  11. Ability to exercise tact and diplomacy in organizational settings
  12. Transparent, direct, with substance
  13. Self-starter, self-disciplined
  14. Spark, imagination, creativity
  15. Remain focused in the face of pressure, delivers against timelines, not intimidated by tasks/time limitations
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